Click on a role and view the process step by step.
1. Family to nominate the representative (Informant)
2. Informant select the cemetery with available time slot for the burial
3. Register Burial Online - Click Here
4. Pick Cemetery
5. Click "Book Burial"
3. Register Burial Online - Click Here
4. Pick Cemetery
5. Click "Book Burial"
1. Complete Informant details and upload ID doc
2. Complete Deceased details and upload ID doc
3. Choose the Undertaker
2. Complete Deceased details and upload ID doc
3. Choose the Undertaker
1. Receives request from Informant
2. Makes all arrangements and cemetery payment
3. Nominates Proxy (optional)
4. Informs Cemetery
2. Makes all arrangements and cemetery payment
3. Nominates Proxy (optional)
4. Informs Cemetery
- Receives request from Undertaker
- Confirms all documents & payment
- Allocate time slot and grave site
- Issues Receipt & Burial Pass to Undertaker
- Allocates staff to assist at burial site
- Indicate/flag the allocated grave site
1. Receives Burial Pass from cemetery
2. Informs the Informant
3. Undertaker arranges the burial
4. Performs the burial at the cemetery
5. Delivers certified copies to cemetery office
6. On receipt uploads the Burial Order - gives original to Cemetery
7. End process
2. Informs the Informant
3. Undertaker arranges the burial
4. Performs the burial at the cemetery
5. Delivers certified copies to cemetery office
6. On receipt uploads the Burial Order - gives original to Cemetery
7. End process
1. Allocates staff to assist at burial site
2. Indicate/flag allocated grave site
3. Admin staff visits the finish site
4. Confirms the Burial Pass info
5. Records the Headstone info (photo)
6. Records the Location (Get My Location)
7. Closes the burial record
8. Files all documents
2. Indicate/flag allocated grave site
3. Admin staff visits the finish site
4. Confirms the Burial Pass info
5. Records the Headstone info (photo)
6. Records the Location (Get My Location)
7. Closes the burial record
8. Files all documents