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How to book burial on muslimgraves.com

Cemetery Supervisor

Navigate to booking option.

To start the booking process, you must first select the cemetery where the burial will take place.
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Navigate to “Book Burial”.

The next step is to select "Book burial" from the menu options.
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Book a Burial

From the “Book a burial” menu you are required to complete the following details:

  • Select the type of burial.
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  • Select Undertaker
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  • Request date and time of burial.
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Create Burial Booking.

After completing “Book a Burial” menu, continue by clicking “Book Burial”.

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Cemetery Supervisor Booking Process completed:

Once you have clicked “Book a Burial” you will receive a pop-up message to notify you that burial has been successfully created and that your selected undertaker will be notified. 

After you have booked the funeral, you must now enter the necessary information to complete the funeral process.

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Burial Edit

After creating the burial booking you will then be taken to burial edit screen in order for you to complete the following details:

  • Start: (Burial Details/ Undertaker Proxy / Reopen Family grave.
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To reopen a grave, family authorisation will be required. To complete this step, you will need to download the affidavit template, complete it, and upload it on the system
  • Informant details: (Contact / ID – Passport)
    • Refer to HINTS below to Upload documents and to find the address.
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Informants email address and contact number details are optional and not required.
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  • Deceased details. (Personal / ID – Passport)
    • Refer to HINTS below to Upload documents and to find the address.
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Deceased ID capturing will be hidden until deceased personal details are captured.

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  • Funeral (Funeral Details)
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  • Dept of home affairs (Notice of death)
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Complete Burial Edit

Once all sections of the burial booking process have been completed you can submit by clicking on the “Submit” menu button.

Submission comment box: You can enter a comment on clicking the submit button.

 

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After completing the above sections, no further information is required. The funeral home/society will take further steps until the funeral is successfully completed.

HINTS – how to find the address.

When entering a street address, start with the city name and a comma (e.g., Cape Town,).

The application uses Google maps, pick the nearest suburb name to match the address.

HINTS - how to upload documents

Download the app “Genius Scan” on your mobile. The app will enable individual and group photos and assist with the Upload function.

See Icon below.

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Enter the deceased name as per the RSA ID / Passport.

If the person is a revert to Islam, then enter the ID name & Muslim name as per the example:

(Mervin Wentzel – Marwaan Wentzel)